ACTON CREATIVE SERVICES
Privacy, explained in plain language.
This policy describes the information ACS collects, why it is used, the services that help process it, and the choices available to you.
EFFECTIVE SEPTEMBER 10, 2026TTF Connect at a glance
Talk to AI and Text with AI are AI-assisted intake tools. The Standard Form is a traditional form. ACS asks for affirmative contact consent before any path submits your information. Talk to AI separately asks for voice-recording and transcription consent before the site requests microphone access or starts WebRTC.
1. Who we are
Acton Creative Services (“ACS,” “we,” “us,” or “our”) provides creative, website, AI, automation, and related consulting services. Questions or privacy requests may be sent to r.designs@gmail.com or made by calling 213-926-3113.
2. Information we collect
| Contact details | Name, email address, phone number, business name, location, contact preference, and best contact time when you provide them. |
|---|---|
| Inquiry details | Your messages, project needs, desired outcome, current process, budget, timeline, service interests, and related information you choose to share. |
| AI interactions | Messages and transcripts from Text with AI or Talk to AI, AI-generated summaries, and structured intake details derived from the conversation. |
| Voice session data | If you separately consent, microphone audio is captured for the session and transmitted to OpenAI for real-time processing and transcription. ACS may retain the transcript with your inquiry. This implementation does not intentionally retain the raw audio. |
| Technical data | Basic request, device, browser, security, and diagnostic information that may be processed automatically by our website hosting and service providers. |
| Consent records | The consent selected, timestamp, and version of the notice associated with a submission. |
Please do not provide Social Security numbers, financial account credentials, medical records, or other highly sensitive information through TTF Connect.
3. How we collect and use information
We collect information directly from you when you use TTF Connect, the quick message bubble, email, phone, or another contact channel. We use it to:
- respond to and manage your inquiry;
- recommend, quote, provide, and improve ACS services;
- send requested confirmations and service communications;
- operate, secure, troubleshoot, and prevent misuse of the website;
- maintain business records and meet applicable legal obligations.
Contact consent is used for follow-up about the request you submit. It is not a condition of purchasing services. If you provide a phone number, message and data rates may apply. You may ask us to stop a particular contact method at any time.
4. AI disclosure and human review
Talk to AI and Text with AI use automated systems to converse with you, ask follow-up questions, summarize what you say, and organize an inquiry. AI can make mistakes. Do not rely on these tools for legal, medical, financial, emergency, or other high-stakes advice. An ACS representative can review the submitted inquiry and makes any decisions about services, scope, pricing, or follow-up.
5. Service providers and disclosures
We disclose information as reasonably needed to vendors that help operate the service, including Cloudflare for website hosting and security, OpenAI for AI and voice processing, Airtable for lead records, and Resend for email delivery. These providers process information under their own applicable terms and privacy commitments. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
ACS does not sell personal information for money and does not use it for cross-context behavioral advertising. Because those activities are not part of the current service, the site does not presently offer a separate “Do Not Sell or Share” control.
6. Retention and security
We retain inquiry and business records only as long as reasonably needed for the purposes described here, an ongoing customer relationship, security, dispute resolution, and legal or accounting obligations. Retention can vary by record and service provider. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
7. California privacy choices
California residents may request information about personal information ACS holds about them and may ask that it be corrected or deleted. Depending on the request and applicable law, exceptions may apply. You may also ask questions about how information is used or disclosed. ACS will not discriminate against you for making a privacy request.
Submit a request by emailing r.designs@gmail.com with “Privacy Request” in the subject line or calling 213-926-3113. To protect your information, we may need to verify your identity or authority before completing a request.
8. Children, external links, and changes
The website and TTF Connect are intended for adults seeking business services and are not directed to children under 13. The site may link to third-party websites whose practices are governed by their own policies. We may update this policy as services change; the effective date above shows the current version.
9. Contact us
Acton Creative Services
Acton, California
r.designs@gmail.com
213-926-3113
This policy is intended to describe the practices implemented on this site. It is not a representation that every privacy law applies to ACS or a blanket claim of legal compliance.